Cancellation Policy

If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be charged in full, as that time has been reserved specifically for you. I understand that unexpected circumstances can arise, and exceptions may be considered in genuine emergencies and will be determined on a case-by-case basis.

Disclaimer

The work I offer is intended to support personal growth, self-awareness, and emotional wellbeing. It is not a substitute for medical or psychiatric diagnosis, treatment, or advice. If you are experiencing a medical or mental health condition, I encourage you to seek support from a qualified healthcare professional.

Privacy policy

Your privacy matters to us. This page explains what information we collect, why we collect it, and how we use it.
What we collect
When you fill out our contact form, we collect your name and email address so we can respond to your enquiry. If you make a payment, we also collect billing details (such as your name, email, and payment information) to process your transaction. We do not store payment card details — payments are handled securely by a third-party provider.

How we use it
We use your information only to respond to your messages and fulfil any payments you make. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cookies
This site may use basic cookies to help it function correctly. We do not use tracking or advertising cookies.

Your rights
You can ask us to access, correct, or delete any personal data we hold about you at any time. Just get in touch using the contact details below.

Data retention
We keep contact and payment records only as long as necessary to fulfil your request or meet any legal obligations, after which they are securely deleted.

Contact
If you have any questions about this policy, please contact me